Shipping & Returns
Shipping & Returns
For Swami Ramdev Baba Medicines, DVDs, VCDs, CDs, Magazines & Books only:
Items are Shipped after next working day. All orders, by default, are
for English Editions only, unless specified otherwise by way of options
with the order.
For VCDs/ DVDs/ CDs:
If the VCDs/ DVDs are not functioning at all, the same shall be replaced at our cost for re-sending by the same mode, while the buyer returns the items to us at his cost. But if the returned VCDs/ DVDs are found to be functioning properly upon examination by us, the same VCDs/ DVDs shall be returned to the buyers and buyer will have to pay us for the shipping & handling once again for re-return to the buyer. It is in the interest of buyer to ensure that the VCDs/ DVDs are run on couple of different modes/ makes of VCD/ DVD players/ Multimedia Personal Computers etc., eliminating all the errors, by trial & error methods to know why the VCDs/ DVDs are not functioning. We supply only the original sealed packs, which contain the original Hologram of the respective copyright holders, who pack the VCDs/ DVDs only after testing the same very carefully, in most modern plants. Buyer should email & seek prior confirmation number from us, before returning anything.
For Medicines: Orders are accepted on "Best
Efforts" & on "First come - First Served" basis, subject to the
availability of the stocks. Please note that due to high demand and
limited availability of any medicines of Swami Ramdev, we may run out
of any item/s. Sellers reserve the right to ship the medicines in parts, in case of shortage, under advance intimation to the buyers. As such, please order your medicines well in advance,
much before your supply has finished. D Y M Trust/ Divya Pharmacy/ Patanjali Ayurved Ltd. etc./ the
manufacturers keep changing the Packaging/ Lablels, Mode of Packaging,
Weights of Medicines; in side the new packing etc. etc., as such as
seller, we reserve the right to offer packages with higher weights and
request the buyers to pay the proportionate difference in the price,
via the secured payment gateway of www.PayPal.com
; which buyers must pay before hand to get the medicines. In case, some
medicine is out of stock, but its parallel medicine for the same
disease is available, the seller offers to send that parallel medicine
and buyer accepts this. with the condition that the difference shall be
payable / refundable by the both sides, as the case may be.
Shipping by Air Mail: Our prices, are not
inclusive of any delivery charges.You will be charged separately for shipping by Registered Post, By Air Mail by India Post to
All the Countries, served by India Post.
Delivery
may take 2-4 weeks more or earlier, depending on the Postal Systems
& Customs Clearances of both the countries. As the Tracking number
is provided by India Post, we can provide you with the same issued by
India Post (of Government of India) on request by email only. Buyers
may track such packets, on the online tracking page of the website of
their Countries' official/ Govt. Postal System, if available.
If you require Faster/ Express delivery, then opt for "EMS Speed Post".
"EMS Speed Post" :
'We offer "Express Mail Service" (EMS); "Airmail International Speed
Post" via India Post, at $20.00 USD, extra for First 250 Grams or part
thereof and $5.00 USD, each for every additional 250 grams or part
thereof, of your order. The gross weight of the Ayurvedic Herbals may
be approximately double the net weight of Ayurvedic Herbals, due to its
bottles/ Packaging etc..
To get this service, please ask us on Phone/ FREE
Voice Mail/ Skype FREE Calls/ email via our "contact us" form/ per our
Contact Us page, to get by email an online invoice via the secured
payment gateway of "PayPal.com" for the amount, as calculated above for
your packet, immediately after placing your order. Please pay this
invoice on receipt online.
Tracking number of India Post can be provided on request.
At present "EMS Speed Post" service is available for delivery to following 97 countries:
"U.S.A., U.K., Argentina , Australia , Austria , Bahrain ,
Bangladesh , Barbados , Belarus , Belgium , Bermuda , Bhutan , Botswana
, Brunei , D’ lam , Bulgaria , Cambodia , Canada , Cape Verde , Cayman
Isles , China , Cuba , Cyprus , Denmark , Egypt , El Salvador , ,
Eritrea , Estonia , Ethiopia , Fiji , France , Georgia , Germany ,
Ghana , Great Britain, Greece , Guyana , Hong Kong , Hungary , Iceland
, Indonesia , Iran , Iraq , Ireland , Israel , Italy , Japan , Jordan ,
Kenya , Kuwait , Latvia , Luxemburg , Macau , Malawi , Malaysia ,
Maldives , Mongolia , Mauritius , Mexico , Morocco , Namibia , Nauru ,
Nepal , Netherlands , New Zealand , , Niger , Nigeria , Norway , Oman
, Pakistan , Panama , Papua New Guinea , Philippines , Poland ,
Portugal , Qatar , Romania , Russia , Rwanda , Saudi Arabia , Senegal ,
Singapore , South Korea , Spain , Sri Lanka , Sudan , Sweden ,
Switzerland , Taiwan , Tanzania , Thailand , Tunisia , Turkey , U.A.E..
, U.K., U.S.A., , Uganda , Ukraine , Unite Kingdom , Vietnam , Yemen ,
Zaire."
For orders received from rest of the countries, the
packets shall be sent by "Airmail, Registered Post", only and not by
any Courier etc.. "
English Language Editions: All International Orders shall be supplied by default in English Language Editions, unless specified in the order.
Other Language Editions: All the VCDs are
available in English & Hindi Editions separately. All the three
Books by Swami Ramdev are available in English, Hindi, Gujarati,
Punjabi, Marathi & Bengali Editions separately, at the same rates.
To order the other languages editions of your choice, please select the
correct Language, while ordering & payment, as no change/ refund or
cancellaction is possible after the payment has been made by the buyers.
Most of the DVDs by Swami Ramdev are having two or
more sound tracks, English/ Hindi etc., as mentioned with the DVD; two
or more languages-in-one DVD, selectable by the user per the user
manual of the DVD player.
Upon receipt of Payment, all packets are shipped, after the next working day.
Insurance - Optional:
In - transit - Insurance is available @ 35% of the total of the
purchase price plus the shipping & handling. If required, please
send us an email via "contact us" form and we shall send you the
Invoice via PayPal for the exact amount in US Dollars. Please pay this
invoice on receipt.
Herbal/ Ayurvedic Medicines: Please note
that Customs Authorities of certain countries do permit the import of
Herbal/ Ayurvedic Medicines into their countries, for personal use, as
such we do supply the orders to such countries. Buyers may buy the
products, after consulting at their end, about the permissions, duties
etc.. Buyer pays any Customs Duties and completes the formalities etc.
at their end at their cost/s. In such cases, the support to the buyers,
by the Voice Calls, may be provided FREE for first call only & thereafter on payment of $5.00 USD per call to be paid in advance by buyers, as per our contact us page. Please note that support by
emails, may be provided to the buyers FREE for first email only & thereafter on payment of $5.00 USD per
email, payable in advance by the buyers. The Patients/ Buyers are, of couse free to make couple of calls to us, per our contact us page at their cost.
The Buyers from certain countries, often request us to
ship their medicines to the address of their friends/ relatives in
another nearby country, which permit import of such medicines, without
any Customs Duty or restrictions etc.. We honour such requests, on
merits.
Returns Policy:
Orders once paid, cannot be changed or refunded or cancelled, as all orders are firm & final and binding on buyers.
In case of delayed/ lost packets, efforts shall be made to trace the packets through the Postal Authorities. On request the tracking number of the Air Mail, Registered Mail/ EMS Speed Post issued by India Post (of Government of India) shall be provided, which shall be the conclusive proof of our having sent the items, as un-insured packets are sent at the risk of buyers. For insurance, please add 35% on the total of the purchase price plus the shipping & handling.
Please provide your latest, correct and complete postal address, with your orders. As a prudent buyer, please check and update your latest shipping address registered at www.yogpranayam.com and/ or at www.PayPal.com and/ or with your Credit Card Bankers, before placing the order.
If packets are returned back to us, for any reasons, such packets can be re-claimed by buyers, only on payment of Re-Shipping & Handling by the buyer, for the second attempt to deliver, as follows:
a) for International delivery by Registered Post Air Mail, via India Post $ 12.50 USD, for the first 250 Grams or part thereof & $ 2.50 USD for each additional 250 Grams or part thereof.
b) for International delivery by EMS (Express Mail Service) by Speed Post, via India Post $20.00 USD, , for the first 250 Grams or part thereof & $ 5.00 USD for each additional 250 Grams or part thereof.
c) for delivery, within India, by EMS Speed Post, the charges for re-shipping for second attempt to deliver shall be $ 12.50 USD, for the first 250 Grams or part thereof & $ 2.50 USD for each additional 250 Grams or part thereof.
Please note that as there in no policy for any refund, cancellation or change of order, under any circumstances. It is in the interest of Buyers to accept & receive their Packs and not to try to refuse or cause the pack to be returned, under any circumstances, as such packs never reach us, intact.
We supply the sealed Ayurveda Herbal Medicines/ Health suppliments, as packed by the manufacturers. As such the colour, taste or appearence thereof may change from batch to batch etc. by the very nature of Ayurveda.
If the VCDs/ DVDs are not functioning at all, the same shall be replaced at our cost for re-sending by the same mode, while the buyer returns the items to us at his cost. But if the returned VCDs/ DVDs are found to be functioning properly upon examination by us, the same VCDs/ DVDs shall be returned to the buyers and buyer will have to pay us for the shipping & handling once again for re-return to the buyer. It is in the interest of buyer to ensure that the VCDs/ DVDs are run on couple of different modes/ makes of VCD/ DVD players/ Multimedia Personal Computers etc., eliminating all the errors, by trial & error methods to know why the VCDs/ DVDs are not functioning. We supply only the original sealed packs, which contain the original Hologram of the respective copyright holders, who pack the VCDs/ DVDs only after testing the same very carefully, in most modern plants. Buyer should email & seek prior confirmation number from us, before returning anything.
Refunds Policy:
As this is an online International/ National sale via Internet, all sales are final & binding on the buyers. Please note that your order, once paid, is irrevocable and can NOT be cancelled / changed / refunded etc. All sales are final & binding on the buyers. Please take care to take delivery of your packets from your Postal Service, as there is no policy for any refund etc. for returned packs. There is no policy for restocking the items, once paid for. It is in the interest of Buyers to accept & receive their Packs and not to try to refuse or cause the pack to be returned, under any circumstances, as such packs never reach us, intact. Please excuse us, for any such requests, after payments.
Special Policy for orders from Canada:
Patients/ Buyers from Canada are requested to pay for their orders, using Western Union Money Transfer. Please place your order using the Order Form on our "Order Form" page and send your order to our email ID yogasale@gmail.com , to get to know the next steps from us.
Any payment received from Canada via PayPal, shall be refunded, on receipt, with an email to the buyers/ patients drawing their kind attention towards the above policy to remit funds, using Western Union Money Transfer.
Patients/ Buyers from Canada are requested to pay for their orders, using Western Union Money Transfer. Please place your order using the Order Form on our "Order Form" page and send your order to our email ID yogasale@gmail.com , to get to know the next steps from us.
Any payment received from Canada via PayPal, shall be refunded, on receipt, with an email to the buyers/ patients drawing their kind attention towards the above policy to remit funds, using Western Union Money Transfer.
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For Monthly Magazine "Yog Sandesh" only:
Free
Shipping Economy: Our prices, are inclusive of delivery by
Un-Registered Post, By Air Mail by India Post to the all the
Countries covered by India Post.
It may take say 2-4 weeks more or
earlier, depending on the Postal Systems & Customs Clearances in
both the countries. As this is an Un-Registered Mail, the Tracking
number of India Post can NOT be provided.
Subscription number shall be advised by email after one week.
Magazines are usually sent in the 1st / 2nd week of the Month.
Language
Editions: We offer only English, Gujarati, Hindi & Marathi Editions
of the Magazine. Please place your orders after carefully making sure
you are clicking the correct language, as no change in language edition
is permitted later.
Insurance: No Insurance is available, as this is monthly magazine only.
Returns Policy:
Orders once paid, cannot be changed/ refunded or cancelled.
In the case of lost issues, no replacement copy shall be sent. In such cases, the subscription shall be extended by one month.
Please provide your latest, correct & complete postal address, with your orders.
If magazines are returned back to us, for any reasons,
such packets can be re-claimed by buyers, only on payment of Shipping
& Handling by the buyer, for the second attempt to deliver, as
follows:
a) for delivery by Un-Registered Post Air Mail via India Post $ 2.00 USD.
b) for delivery by Registered Post Air Mail via India Post $ 3.00 USD.
Please understand that no refunds can be made in case of returned
packets, as we charge for shipping & handling for delivery on first
attempt basis.
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Customer Care: (only for Swami Ramdev Baba Medecines, DVDs, VCDs, Books & Magazines only) Please contact us via "contact us" page.
Disclaimer/
Liability: Sellers disown any liability due to any reason, whatsoever.
Sellers are not responsible for any postal delays, in transit, which is
beyond their control. We supply only the original Hologram Products, as
offered by the by the original Copyright holders, who may improve,
bring new editions & make changes in the products, packaging, mode
of packaging, weight of medicines in the packs, covers, contents etc.
without any prior notification. As such we are not be liable for any
such changes. Orders are accepted on best efforts & first come -
first served basis. Buyers of Herbal/ Ayurveda Medicines/ Herbal Health Suppliments may buy the
products, after consulting at their end with qualified medical professionals, sans recourse to us. Information peovided on this wbsite is for reference only.
We are Verified PayPal/ eBay seller with 100%
positive record with thousands of "Verified Buyers" score from all over
the world. Buyer may place the orders online, with full confidence.
Please Call & Clarify the rest, per our contact us page.







