Shipping & Returns
For Medicines: Orders are accepted on best efforts basis, subject to the availability of the stocks. Please note that due to high demand and low availability of any medicines of Swami Ramdev, we may run out of stock. As such, please order your medicines well in advance, before your supply has finished. D Y M Trust, the manufacturers keep changing the Packaging, Mode of Packaging, Weights of Medicines in side the new packing etc. etc., as such as seller we reserve the right to offer packages with higher weights and request the buyers to pay the proportionate difference in the price, via the secured payment gateway of www.PayPal.com ; which buyers must pay before hand to get the medicines. In case some medicine is out of stock, but its parallel medicine for the same disease is available, the seller offers to send that parallel medicine and buyer accepts this on the condition that the difference shall be payable / refundable by the both sides, as the case may be.
Free Shipping "Economy": Our prices, are inclusive of delivery by Registered Post, by S.A.L. Mail (By Air Mail between the country of origin and destination & rest by surface) by India Post to the following 23 Countries:
" SAL service is
available for 23 countries worldwide
Austria, Canada, Denmark, Egypt, France, Germany,
Israel, Italy, Japan, Malaysia, Mauritius, Morrocco,
Netherlands, New Zealand, Saudi Arabia, Seychelles,
Singapore, Spain, Sweden, Switzerland, U.A.E., U.K.,
U.S.A. "
For orders received from rest of the countries, the packet shall be sent by Registered Post, but by surface mail, at the same rates.
It may take 2-4 weeks more or earlier, depending on the Postal Systems & Customs Clearances of both the countries. As the Tracking number is NOT provided by India Post, we can provide you with the Registered Mail Receipt number issued by India Post (of Government of India) on request.
If you require Express delivery, then opt for "Flat Rate "Best Way".
Flat Rate "Best Way" : We offer "Express Mail Service" (EMS); "Airmail International Speed Post" via India Post, @ $ 25.00 USD, extra for First 250 Grams or part thereof and $ 25.00 USD, each for every additional 250 grams or part thereof, of your order. The gross weight of the Ayurvedic Herbals may be approximately double the net weight of Ayurvedic Herbals, due to its Bottles/ Packaging etc..
To get this service, please ask us via "contact us" form, to send you an invoice via "PayPal" for the amount, as calculated above for your packet, immediately after placing your order. Please pay this invoice on receipt.
Tracking number of India Post can be provided on request.
This service is available for delivery to following 97 countries:
"U.S.A., U.K., Argentina , Australia , Austria , Bahrain , Bangladesh , Barbados , Belarus , Belgium , Bermuda , Bhutan , Botswana , Brunei , D’ lam , Bulgaria , Cambodia , Canada , Cape Verde , Cayman Isles , China , Cuba , Cyprus , Denmark , Egypt , El Salvador , , Eritrea , Estonia , Ethiopia , Fiji , France , Georgia , Germany , Ghana , Great Britain, Greece , Guyana , Hong Kong , Hungary , Iceland , Indonesia , Iran , Iraq , Ireland , Israel , Italy , Japan , Jordan , Kenya , Kuwait , Latvia , Luxemburg , Macau , Malawi , Malaysia , Maldives , Mongolia , Mauritius , Mexico , Morocco , Namibia , Nauru , Nepal , Netherlands , New Zealand , , Niger , Nigeria , Norway , Oman , Pakistan , Panama , Papua New Guinea , Philippines , Poland , Portugal , Qatar , Romania , Russia , Rwanda , Saudi Arabia , Senegal , Singapore , South Korea , Spain , Sri Lanka , Sudan , Sweden , Switzerland , Taiwan , Tanzania , Thailand , Tunisia , Turkey , U.A.E.. , U.K., U.S.A., , Uganda , Ukraine , Unite Kingdom , Vietnam , Yemen , Zaire."
For orders received from rest of the countries, the packets shall be sent by "Airmail, Registered Post", at the same rates. "Airmail, Registered Post", is faster than "Economy" S.A.L. Mail. For this "Airmail, Registered Post", International Tracking number is NOT provided by India Post, but the Registered Mail Receipt number issued by India Post (of Government of India) can be provided on request.
English Language Editions: All International Orders shall be supplied by default in English Language Editions only.
Other Language Editions: All the VCDs are available in English & Hindi Editions separately. All the three Books by Swami Ramdev are available in English, Hindi, Gujarati, Punjabi, Marathi & Bengali Editions separately, at the same rates. To order the other languages editions of your choice, please send us an email, immediately after ordering & payment to us via "contact us" form and insist on an response from us.
Only the DVD by Swami Ramdev is having two sound tracks, English & Hindi, two-languages-in-one DVD.
On receipt of Payment, all packets are sent after the next working day.
Insurance: In - transit - Insurance is available @ 35% of the total of the purchase price plus the shipping & handling. If required, please send us an email via "contact us" form and we shall send you the Invoice via PayPal for the exact amount in US Dollars. Please pay this invoice on receipt.
Returns Policy:
Orders once paid, cannot be changed or cancelled.
In case of delayed/ lost packets, efforts shall be made to trace the packets through the Postal Authorities. On request the scanned copy of the Registered Mail/ Speed Post Receipt issued by India Post (of Government of India) shall be provided, which shall the conclusive proof of our having sent the items, as un-insured packets are sent at the risk of buyers. For insurance, please add 35% of the total purchase price plus the shipping & handling.
If packets are returned back to
us, for any reasons, such packets can be re-claimed by
buyers, only on payment of Shipping & Handling by the
buyer, for the second attempt to deliver, as follows:
a) for delivery by Registered Post S.A.L. Mail (by Air
Mail between the two countries) via India Post $ 10.25
USD, for the first 250 Grams & $5.25 USD for each
additional 250 Grams or part thereof.
b) for delivery by EMS (Express Mail Service) by Speed
Post via India Post $20.50 USD, , for the first 250
Grams & $10.25 USD for each additional 250 Grams or
part thereof.
If the VCDs/ DVDs are not functioning at all, the same shall be replaced at our cost for re-sending by the same mode, while the buyer returns the items to us at his cost. But if the returned VCDs/ DVDs are found to be functioning properly upon examination by us, the same VCDs/ DVDs shall be returned to the buyers and buyer will have to pay us for the shipping & handling once again for re-return to the buyer. It is in the interest of buyer to ensure that the VCDs/ DVDs are run on couple of different modes/ makes of VCD/ DVD players/ Multimedia Personal Computers etc., eliminating all the errors, by trial & error methods to know why the VCDs/ DVDs are not functioning. We supply only the original sealed packs, which contain the original Hologram of the respective copyright holders, who pack the VCDs/ DVDs only after testing the same very carefully. Buyer should email & seek confirmation from us, before returning anything.
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For Monthly Magazine "Yog Sandesh" only:
Free Shipping Economy: Our prices, are inclusive of delivery by Un-Registered Post, S.A.L. Mail (By Air Mail between the country of origin and destination & rest by surface) by India Post to the following 39 Countries:
" UK USA Australia Austria Botswana Brazil Canada China Denmark Egypt Finland France Germany Great Britain Greece Iran Israel Italy Japan Kenya Malasia Mauritius Maxico Morocco Ntherlands New Zealand Norway Portugal Russian Fed. Saudi Arabia Seychelles Singapore South Africa Spain Sweden Switzerland Thailand UAE UK USA Uzbekistan Zimbabwe "
For other than the above named 4 countries, the magazine shall be sent by Un-Registered Post by surface mail.
It may take say 2-4 weeks more or earlier, depending on the Postal Systems & Customs Clearances in both the countries. As this is an Un-Registered Mail, the Tracking number of India Post can NOT be provided.
If you require faster delivery, then opt for "Flat Rate "Best Way".
Flat Rate "Best Way":
We offer "Airmail International Post" via IndiaPost, to
any part of the world, for which US $ 24.00 is extra for one year Each ( twelve
monthly issues Each).
To get this service, please ask us via "contact us" form, to send you an
invoice via "PayPal" for $ 24.00 USD. Please pay this invoice on receipt.
As this is an Un-Registered Mail, the Tracking number of India Post can NOT be provided.
Start of the subscription: Orders for Magazines received upto the 15th of the month shall start from the next months issue. But the orders for Magazines received or after the 16th of the month, shall start from the next to next month. Say the order received upto 15th April 2006 shall start from the issue dated May 2006 and the orders received on or after 16th April 2006, shall start with the issue dated June 2006; for twelve months.
Subscription number shall be advised by email after one week.
Magazines are usually sent in the 1st / 2nd week of the Month.
Language Editions: We offer only English, Gujarati, Hindi, Marathi & Punjabi Editions of the Magazine. Please place your orders after carefully making sure you are clicking the correct language, as no change in language edition is permitted later.
Insurance: No Insurance is available, as this is monthly magazine only.
Returns Policy:
Orders once paid, cannot be changed or cancelled.
In the case of lost issues, the replacement copy shall be sent, next month. If that month's issue has gone out-of-stock, then the subscription shall be extended by one month.
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Customer Care: (only for DVDs, VCDs, Books, Medecines & Magazines only) Please contact us via "contact us" form.
Herbal/ Aurvedic Medicines: Please note that Customs Authorities of certain countries do permit the import of Herbal/ Aurvedic Medicines into their countries, as such we can supply the orders from such countries. Buyers may buy the products, after consulting at their end.
Disclaimer/ Liability: Sellers disown any liability due to any reason, whatsoever. Sellers are not responsible for any postal delays, in transit, which is beyond their control. We supply only the original Hologram Products, as offered by the by the original Copyright holders, who may improve, bring new editions & make changes in the products, packaging, mode of packaging, weight of medicines in the packs, covers, contents etc. without any prior notification. As such we may not be liable for any such changes.Orders are accepted on best efforts basis. Buyers of Herbal/ Aurvedic Medicines may buy the products, after consulting at their end, sans recourse to us. Orders are accepted on best efforts basis.
We are Verified PayPal/ eBay seller with 100% positive record with 100+ "Verified Buyers" score from all over the world.
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"Contact us"
Send following details with your query to: YogaSale@gmail.com
Your Personal Details * Required information
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